Technology and How It Has Improved Housekeeping Operations

engineering and how it has remedyd Ho drop of goods and serviceskeeping trading operations A Thesis Submitted By Ler one(a) McDonald (ID)-10T10553 In Partial Fulfillment of the Requirements for the Degree of live of Science In Tourism, Hospitality, & Entertainment precaution Excelsior Community College Date February 28, 2013 check to dictionary. reference. com applied science is the branch of knowledge that deals with the substructure and use of technical means and their interrelation with life, society, and the purlieu, drawing upon such(prenominal) subjects as industrial arts, engineering, applied science, and pure science. engine room dismiss in any case be referred to as the making, modification, usage, and knowledge of tools, machines, techniques, crafts, transcriptions, and methods of organization, in order to solve a problem, improve a preexisting resolving to a problem. engineering science in like manner refers to the collection of such tools, including machin ery, modifications, arrangements and procedures. Technologies signifi wadtly affect human re ancestors as salubrious as some other knowledge bases of the Hotel industry, to a greater extent(prenominal) so the housework Department/ bea.Housekeeping is the exercise of make clean the fashion and furnishings of venires. It is one of the many duties included in the term Housekeeping. virtu each(prenominal)y duties included in the Housekeeping trading operations ar, and non limited to Disposing of shabu Changing & washing bed confinesns cleaning dirty surfaces/ aras Dusting and vacuuming Removing leaves from rain gutters Washing windows and sweep doormats. The Housekeeping Operations Department is responsible for(p) for the cleaning and he upkeep of the Hotels guests areas, to ensure the areas look break, safer and easier for clients/guest to be accommodated. The house practice plane section plays a real important and vital role in the hotel industry, without su ch a part lime hydrate scale can build up on taps, mold grows in unbend subject areas, bacterial action make the drool disposal and t oil colouret smell and cobwebs accumulate. just about items that are leafy ve locomoteablely found in the Housekeeping segment are nihility Cleaners B manners Mops and Sponges Detergents Disinfectants Bleach etc.There are some(prenominal) technologies that defy admirered to enhance and make the housekeep division more effective. Information and communicating theory engineering science (ICT), is often used as an extended synonym for nurture applied science (IT), only is a more proper(postnominal) term that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals), figurers as well as necessary enterprise software system, middleware, storage, and audio-visual systems, which alter users to ingress, store, transmit, and manipulate information.This speaks to the many varied types of equipment/ theme that can be found embed deep down the hotel industry to make work in the Housekeeping Department/area more effective and efficient. Some of these are, but not limited to PA establishment Pagers/fax Intercom Inventory solicitude System Intranet/internet/computers and Biometric System Innovations in the communication system such as the use of the intercom system which is more than like the Private Branch modify (PBX) makes it easier for the battle straw man desk to contact the keep segment for any request.Using one line for triplex telephones, you only need to dial a phone number that only requires three-digits or four which is assigned to every department of the hotel. The use of the desktop is very common in the current generation of hotel services. In contrast to the previous hotels, they used manual hand authorship, and that as well as entails a lot of document that could possible take up a lot of work space. With the use of the comp uter hardware system, which includes, the keyboard, the monitor, the mouse, and certain pre-installed natural covering into the computer, paperwork and writing may not necessary.There is also software known as the Navis Housekeeping steering system which is used by the housework department to properly monitor room statuses and cleaning of rooms. Once rooms read be cleaned, the information is entered into the Navis Housekeeping attention System which will allow roaring access by keep and the front desk department, by doing this both departments are able to know the rooms that are usable and also their status.These kinds of hardware also help in the strict monitoring of guests strivingpile which the housekeep department have access to so that they will be certified of the amount of guests that have made reservations. This information is vital as it allows the housekeeping department to sterilize the rooms beforehand and also to ensure that enough rooms are available to mee t the demands. This type of technology also attends with scheduling of housekeeping provide and also to ensure par stock amounts are up to date. immature Technology speaks to the environmental technology (envirotech), clean technology (cleantech) is the application of one or more of environmental science, green chemistry, environmental monitoring and electronic devices to monitor, model and conserve the natural environment and resources, and to curb the negative impacts of human familiarity on the environment depletion. colour Technology is also used to reveal sustainable energy generation technologies such as photovoltaics, wind turbines, bioreactors and solar systems.Sustainable ontogenesis is the core of environmental technologies. The term environmental technology is also used to describe a class of electronic devices that can promote sustainable takement of resources. discolour technology is be introduced in all sectors of production and more so in companies and the ho tel industry is one such sector. Green technology not only benefits the hotel but it also helps the guest to appreciate the hotel and its environ more. Below are a fewer direct quotes from which were taken from ecomall. om about different green technology that are macrocosm instituted at some hotels. 1. Every break of day at our front desk you will instruct our guests remark in wonder over how well they slept come through and through night, general manager Natalie Marquis says. I believe one reason we get this strong positive feedback is because we stopped utilize chemical pesticides 20 years agone. Our rooms are ecologically fresh, which allows the human dust to relax, enabling our guests to experience a better sleep than in other hotels that use pesticides and toxic cleaning chemicals, or take down in the guests own homes. 2. Patricia Griffin, president of the Green Hotel Association. She started the association 15 years ago after visiting Europe and breeding how hotel q uests respond positively to requests for non-daily sheet and pass over cycling as a direction to rescue energy and water, and reduce the use of cleaning products. Today you will relegate her associations desk cards in hotel rooms across America, suggesting to guests that they help the environment by not requesting daily towel and bed-linen cleaning.Various types of technologies are macrocosm implemented so as to assist a hotel to become more eco- social, one such technology which was developed is the branch environmentally wise(p) hotel, yes Smart Hotel The Sheraton Rittenhouse is backdrop a precedent, and is part of an industry that is knowing on cleaning for health, and for the environment. The hotel uses 100 part organic cotton bed-sheets, chemical-free laundry cycles, energy-efficient blowsy bulbs, and palm trees in the lobby with a superb oxygenation rate.Also the lobbys receipt desk is made from recycled soda bottles. A source from the Hotels housekeeping operatio ns department also disclosed that all cleaning chemicals are all non-toxic, water-based, hypoallergenic and biodegradable. Green-cleaning products also consort to lower regulatory costs, because managers have fewer toxic chemicals to track and fewer chemical-related injuries added our source. international Trends in housekeeping speaks to various activities and think implementations.There are many different trends that are emerging not just inside the hotel industry but specifically the housekeeping department. A few trends within the housekeeping department have been identified and are illustrated below. 1. PureRooms- a youthful company from the US introduced the group to allergy friendly rooms. PureRooms prepare and treat guest rooms the change removes up to 99% of pollutants from the air, to let your guests occur easy. It also protects from irritants such as mould, viruses, bacteria, pollen, and yeast to eliminating odours at the source and leaving the room smelling fresh.R ooms hardened by PureRooms can be sold with a surcharge. The treatments include all air conditioning units cleaned and treated with the installation of tea tree oil in the drip pan of the a/c unit, all surfaces in the room treated with PURE clean solution, game ozone shock treatment, PURE shield bacteria barrier, installation in every room of the electronic air purifier and allergy friendly bed encasements. 2. Inner Scents- an Australian founding of guest products that have an aromatherapy component to their manufacture.Ironing board covers which waft with subtle smells of herbs are a part of this companys line of products along with other products such as pillow inserts. 3. Optii Solutions- introduced a new Housekeeping software system Optii Keeper, which revolutionizes the way housekeeping operates. This is the worlds first automated, intelligent housekeeping solution for hotels developed by Hoteliers for Hoteliers and with Housekeepers for Housekeepers in connecter with Inter continental Hotel Group. Optii Keeper has proven to save up to 20% of housekeeping paysheet costs and up to 40% of supervisor conviction.It eliminates 80% of phone calls between front office and housekeeping departments and creates a incite environment by fairly ventilation workloads among team members (http//www. optiisolutions. com/en/index. php? id=1, 2012). This helps to improve flavor and staff morale and the system saves at least two hours every dawn by automating the room allocation wait on at the push of a button. The housekeeping management team can show in real time if the housekeeping teams are ahead of schedule, on time or privy schedule and the system virtually eliminates the current expense of overstaffing or understaffing by forecasting staffing needs.Conclusion Modern technology is a driving force behind the overall development and sustainability of many sectors and the touristry sector is one such, which has benefited immensely from the promotional materi al in technology, more specifically the housekeeping operations of hotels. Information and chats Technology (ICT) is one such advancement in technology which has positively impact the housekeeping department. Technology has also helped to better manage the housekeeping departments more effectively and efficiently.Green technology is another element that has greatly impacted the operations of the housekeeping department through programs such as eco-friendly rooms and smart hotels. Advancement in Green technology has helped the housekeeping department manage its resources better. With more and more hotels adopting Green technology this sees them nice more environmentally friendly. Global trends also impacts on the operations of the housekeeping department, as new technologies have and are being developed to improve the overall competency of housekeeping operations.Trends such as new and improved technologies that foster effective communication between housekeeping and all other de partments, advanced equipment such as washers that do everything from dispensing of cleaning agents in change by reversal amounts and the correct type of linen, are just a few global trends which have emerged within the housekeeping department. In concluding, the housekeeping department has been impacted by technology in many ways. The advancements in technology have allowed the housekeeping to be more efficient and effective in performing its functions to the highest level.References Books and Printed register Brewer, P. et al. (2008). Current and Future Use in the Hospitality Industry. Bunduhn, R. (2010). Hotel Industry Urged to get Technology Up to Speed. The National Gretzel, U. et al. (2010). Information and Communication Technologies in Tourism 2010. SpringerWienNewYork. Ferdinand Berger &SohneGesellschaftm. b. H. , 3580 Horn, Austria Internet sources (n. d. ). Retrieved from http//www. entrepreneur. com/ denomination/201838 (n. d. ). Retrieved from http//www. ecomall. com/g reenshopping/1greencleaning. htm